Privacy Policy

Effective Date: 04/03/2026

This Privacy Policy describes how Yuri Gasparyan IE, registered in the Republic of Armenia at Yerevan, Gai 8, 43 ("Company", "we", "us", or "our"), collects, uses, and protects personal data in connection with the profi.am mobile application (the "App"), available on iOS and Android.

The App is intended for users located in the Republic of Armenia and for individuals aged 16 years or older.

1. Information We Collect

1.1 Information You Provide

• Full name
• Payment information (processed via local bank provider)
• Photos and files uploaded within the App
• Ratings and reviews
• Profile information (for specialists)

1.2 Automatically Collected Information

• Device information (device model, operating system, unique identifiers)
• Log data
• Usage analytics data

The App uses analytics and backend services such as Google Analytics and Firebase for performance monitoring and service improvement.

1.3 Payment Data

Payments are processed through a local Armenian bank payment provider. We do not store full bank card details on our servers.

1.4 SMS Verification

We use SMS verification to confirm user identity during registration.

1.5 Push Notifications

We may send push notifications related to service updates, order status, and promotions. Users can disable push notifications through their device settings.

2. How We Use Information

• To provide and operate the App
• To process payments
• To facilitate communication between users and specialists
• To improve service performance and security
• To prevent fraud or abuse
• To send important service-related notifications

3. Legal Basis for Processing

We process personal data based on:

• Performance of a contract (service provision)
• Legitimate interests (service improvement, fraud prevention)
• User consent (where applicable)

4. Data Sharing

We may share information with:

• Payment providers (local banks)
• Analytics and cloud service providers
• Government authorities when required by Armenian law

We do not sell personal data.

5. Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Users may request deletion of their account at any time.

6. Specialists

Specialists create profiles within the App. We do not verify specialist credentials and do not collect or store identity verification documents.

7. Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure. However, no digital platform can guarantee absolute security.

8. User Rights

Users may:

• Request access to their personal data
• Request correction of inaccurate data
• Request deletion of their data
• Withdraw consent where applicable

To exercise these rights, please contact us at:
Email: info@talento.am

9. Children

The App is intended for users aged 16 and above. We do not knowingly collect personal data from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published within the App or at the official Privacy Policy URL.

11. Contact Information

Yuri Gasparyan IE
Yerevan, Gai 8, 43
Republic of Armenia
Email: info@talento.am